Case study Over-Hoop

Over-Hoop offers traffic victims and their loved ones a listening ear and support in their recovery and coping after an accident. When they knocked on our door, their request was clear: a new website and a brochure that communicated their story in an accessible and attractive way. But what began as a defined project soon grew into a broader collaboration in which we also supported them with social media and newsletters.

And those newsletters? Those have immediate impact! “The newsletters work very well. When I send out a newsletter, you can be sure that the inquiries come in!”, Sabine says enthusiastically. Which is great to hear, because this shows that people really read the updates and that the newsletter creates engagement.

In addition to the results, Over-Hoop also praises the cooperation itself. “We can always ask Websters a question and a few hours later we already have an answer,” says Sabine. They say that accessibility and speed make a big difference. Whether it's minor adjustments to the website, fine-tuning the flyers or advice on content strategy, they get the right support within a few hours.

The efficiency of the process also impressed. “It went really fast. We didn't have to re-ask or adjust something 10 times, it was just there right away.” That smooth approach allowed Over-Hoop to stay focused on what is most important to them: supporting traffic victims and their loved ones.

For us, it is not just about delivering a product, but about a collaboration in which we really think along with our customers and respond quickly where necessary. For us, the fact that Over-Hoop has experienced this so strongly is the ultimate confirmation that we are doing the right thing. And we will continue to work on this with just as much energy and passion!